1 Can I transfer a race to another person?
Yes, please contact our support at email@example.com
2 Where and how can I pick up my race pack?
Please check our Race packs section.
3 How can I report an incorrect or unpublished score?
Please contact the official race timing team at firstname.lastname@example.org
4 My GPS shows I have covered more/fewer kilometres than the official route. Are you sure the track was measured correctly?
The marathon and half marathon routes were officially measured by AIMS representatives and have an international certificate. GPS devices are not as reliable for measuring distance as runners may think. Even if you have the most accurate GPS device, it will probably show a longer distance than the one officially measured. When taking into consideration running in a group, stopping at refreshment stations, etc., it would be impossible for your GPS device to measure the shortest route possible, i.e. the one measured by the AIMS representatives.
5 Can I change the size of my T-shirt?
No, the size of the T-shirt is only an info field that serves the organizer to order quantities of t-shirts as accurately as possible. This does not exclude the possibility that your shirt may be the wrong size.